Refund policy
DopaSheets Refund Policy
Because DopaSheets products are digital downloads, all sales are final.
Once a purchase is completed, the files are delivered digitally and cannot be returned, exchanged, or canceled. For that reason, DopaSheets does not offer refunds, returns, exchanges, or cancellations for digital PDF products after purchase.
Please review the product title, description, preview images, and included details carefully before completing your order.
Need help with your order?
If something went wrong, you are confused about your download, or you are not sure which file you purchased, please reach out. We want you to feel supported, not stuck.
Support is available through the contact form on our website or by email:
DopaSheets tools are printable organization resources. They are not medical advice, legal advice, diagnosis, treatment, or a replacement for guidance from a licensed professional.
FAQ
How do I receive my DopaSheets file?
After purchase, your printable PDF will be delivered digitally. You should receive access through the checkout/download process and/or email depending on your order settings.
What should I do if I cannot find my download?
Check your email inbox, spam folder, and promotions folder. Make sure you are checking the same email address used at checkout. If you still cannot find it, contact cs@dopasheets.com.
Can I get a refund if I bought the wrong file?
Because DopaSheets products are digital downloads, all sales are final. If you purchased the wrong file by mistake, please contact cs@dopasheets.com. We understand mistakes happen, especially during stressful care moments, and we will review the situation and do our best to help.
Can I print the file more than once?
Yes, for your own personal use. You may print copies for yourself as needed.
Can I share the file with someone else?
No. Your purchase is for personal use only. Please do not share, resell, upload, forward, or redistribute the PDF file.
Can I use DopaSheets for a patient, client, or family member?
You may use the file for your own personal organization or personal caregiving use. If you need business, clinic, team, branded, or fillable PDF use, contact cs@dopasheets.com for pricing.
Are these fillable PDFs?
Unless the product listing specifically says “fillable,” DopaSheets products are printable PDFs designed to be printed and written on by hand.
Do you offer custom logos or fillable versions?
Yes. Custom logos and fillable PDFs may be available. Contact cs@dopasheets.com or message through the site. Pricing is available on demand.
Are DopaSheets medical advice?
No. DopaSheets are organization tools only. They are designed to help you prepare notes, questions, symptoms, and care details. They do not replace medical advice, diagnosis, treatment, or professional care.